Our policies

At Snappy, we are very proud of our reputation across the York area. We are responsible, dedicated and have a strong commitment to care. You’ll see that in the way we work and in the policies we use every day.

If you would like to read these policies, please click on the links below. Alternatively, if you would like to discuss anything in more detail, please call us on 01904 640 562 or email office@snappyyork.co.uk

Accident Incident Procedure

Behaviour Management

Broken Toys Policy

Safeguarding and Child Protection Policy

Complaints and Grievance Procedure

Client Confidentiality and Privacy

COSHH Assessment Procedure

Disciplinary Procedure

Left Child Young Person Procedure

Health and Safety Guidelines

Guidelines for Working Parents

Guidelines for Trips Out

Equality and Diversity Policy

Manual Handling Guidelines

Missing Child Procedure

Petty Cash Policy

Restraining Policy

Safeguarding Young People and Vulnerable Adults

Smoking Alcohol and Drugs Policy

Staff and Volunteer Code of Conduct

Staffing and Volunteer Ratios

Time Out Policy

Volunteer Policy

Work Issues Infection Control